UPDATE: DMV Services Remain Offline

July 20, 2022

Mountaineer News

CHARLESTON, WV - Yesterday, July 19, 2022, the West Virginia DMV services experienced a statewide outage due to a mainframe failure. The West Virginia Division of Motor Vehicles announced today that services remain offline due to the outage.

Customers are being encouraged to visit the DMV website at dmv.wv.gov during the course of the outage to check the up-to-date alert box before they try to visit any regional office or use the online services portal.

The Mainframe outage is projected to be resolved within the next 24 hours. The DMV initially projected that the issues would be resolved sometime yesterday evening, but it took longer than expected to approach the mainframe outage.

Once the Mainframe outage is resolved, it will enable the DMV to resume normal business services. An update will be provided when services resume.

The mission of the Division of Motor Vehicles is to provide essential motor vehicle and driver services, facilitate interstate travel by promoting reciprocity for West Virginia vehicles and drivers in other states, promote highway safety, and collect revenue for highway maintenance and construction programs.

For more information and tools for motorists, visit the DMV website.